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Francesca Willis  BSc, MSc, Adipl.CBM. Dog Behaviour & Training
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Tel: 023 92 42 89 37

Mob: 07774 739 586




PUPPY COURSES : basic obedience and prevention of common behaviour problems

For those of you who would prefer to attend a class, for basic obedience of adult dogs or more advanced training, I collaborate with the Waggy Tails Dog Training Club (Hambledon). The club’s training co-ordinator, Tony Liddell, is a fully qualified ADTB instructor and member of the APDT (Association of Pet Dog Trainers). 

For any questions or further information about my services, feel free to contact me.

I am based in Portsmouth and work mostly in the local area. I am willing to travel further but mileage charges (based on distance traveled) may be applied.

PUPPY VISIT : for induction to their new home

Owning a dog is an amazing experience, but it also takes quite a lot of work. In some way, it is like a less self-sacrificing version of having a child! The first period of time can be challenging, especially if you never owned a dog before. In this case, it may help to have some guidance so you can better understand your puppy’s behaviour and become capable of creating a balanced, happy relationship with him. Sometimes you simply want to make sure you are doing the right thing and a bit of support, in this sense, will make both of you feel better.

A puppy visit is conducted in your own home and it represents an excellent opportunity for us to spend a couple of hours together, to look at areas that you feel you need guidance with in detail, away from noisy training halls and the many distractions there.

It is ideal for people who have never owned a dog before, or people who have particular issues with a puppy in the home.


The cost of a Puppy Visit is £50

Services and Prices

Dogs learn by associating their actions with the consequences of those actions. By this process, they learn to behave in a certain way in order to obtain rewards and avoid punishments. A reward-based training method simply uses this concept to support the dog during his training experience. This is the method that I use to teach the owners how to properly communicate with their dog and it is essentially based on the concept of positively rewarding the correct behaviours (generally using food, play and praise) in order to increase their frequency. But using positive reinforcement doesn’t mean that if we simply reward the “good behaviours” and ignore the “bad behaviours” - these will naturally disappear. Sometimes ignoring an incorrect behaviour is not sufficient and it is instead necessary to actively address it by using practical steps

One-to-one training

Not all behaviour problems require a behavioural consultation - some of these can be corrected by simply using the right training. One to one lessons are indicated to rectify certain issues that are difficult to address in group classes. For example, pulling on the lead, being too boisterous, don’t respond to the recall, or jumping on people. One to one lessons are generally conducted at your home.

The cost of a one to one training lesson is £30 per hour or £50 for two hours.

Depending on the kind of problem, I will be able to tell you in advance if your case requires a single hour or more.

Mileage charges may be applied (these will be discussed at the time of booking).


PUPPY COURSES : Basic Obedience Training and Prevention of Common Behaviour Problems…. because teaching your puppy how to correctly behave in his daily life is not simply asking him to obey your commands!

Puppies learn every waking minute of their day, and they do it both within your home, and also when they are out with you. It is therefore essential that your puppy learns the right way to behave in daily interactions, in order to build a happy relationship with you and to become a good canine citizen.

My Puppy Courses are designed to teach some basic obedience training and the fundamental skills that your puppy needs to learn early in his life, so that the risk of developing behavioural problems is reduced. Instead of focusing only on obedience and obeying your commands your puppy will learn the right way to behave in the correct way in his daily life and interactions. Teaching your dog to make the right choices is very important and will reduce stress for you, your dog and others.

Some of the skills you will be teaching your puppy are:

 How to become a confident dog

 How to have self-control and ability to cope with frustration

 How to have good manners

 How to be able to relax and entertain himself

In my classes puppies are carefully monitored to ensure they are happy and socialising well with the other dogs and people. The course will also ​ give puppies the opportunity to learn to communicate and interact with each other through off-lead play. The class will teach owners how to recognise and interpret puppy behaviour, differentiating between normal play patterns and undesirable behaviours. This activity provides the dual benefit of socialisation for the puppy, and experience in how to manage his behaviour for the owner.  

The goals of my Puppy Courses are:

I prefer to run small classes (maximum 6 puppies) to guarantee the best service to both puppies and their humans.

The cost of a Puppy Course is £80  for 7 lessons (weekly lessons of one hour duration).

My Puppy Classes are held at the

St Swithun’s Church hall, 105 Waverly Road, Southsea, PO5 2PL.

There is free parking available at the end of Collingwood Road.

The dates and timing of each course are advertised on my Facebook page. Alternatively you may contact me by phone or email.

Some behaviour problems can be dealt with using basic training and don’t necessarily require a deeper approach, with a proper behavioural consultation. Examples of training issues are:

Some other behaviour problems are more complex and cannot be fixed with simple basic training. For these issues, a more detailed assessment of the underlying cause of the problem needs to be carried out so that appropriate treatment can be implemented. Examples of problems that require a proper consultation are:

When dealing with these kinds of problems, the job of the behaviourist is to collect all the necessary information to get to the root of the problem and to come up with clear, practical solutions.

A behavioural consultation takes between 2-3 hours and will involve compiling a full history as well as an assessment of your dog, in your home.

A detailed questionnaire will be sent to you in advance of the pre-arranged-appointment.

The behavioural problem exhibited by your dog will be discussed with you in detail, giving you an idea of why it is happening and how it is possible to fix it.

The consultation will be followed by a detailed report that includes a complete, step by step practical behaviour programme.

Support by email or phone is provided for three months following the consultation.

Follow-up visits can be arranged if necessary.

A behavioural consultation has to be considered the beginning of the treatment, not the end.  While my purpose is to assist clients in successfully reaching their goals with their dogs, it is essential that owners are aware that the success of a program is primarily influenced by their willingness, level of effort and consistency. Reducing and replacing behaviour issues is a process that cannot be rushed. Teaching your dog to develop better behaviour may take time, depending on the dog’s nature and experiences. But, during this time, the owner and the behaviourist will work closely together, in order to support the dog and achieve the best outcome.

Often problem behaviour can be caused by a physical issue. Please ensure your pet has been checked by your veterinary surgeon prior to a consultation.

The cost of an initial behaviour consultation is £120.

 Follow up session (if necessary): £40.

Where two dogs in the same household require a behavioural consultation, the initial cost is £180.

Follow up session (if necessary):£40.

Mileage charges may be applied (these will be discussed at the time of booking).